Lower Long Distance Rates1 3 Abandoned Capital Credits4 4
Our very own Donna Compher is retiring after 28 years of service. We're so thankful for the time that she's been a part of Filer Mutual. We're sad to see her go, but wish her some well deserved rest and relaxation!

We will be holding a retirement open house for her on Monday, May 16th from 2pm-4pm at our main office. We invite anyone to stop in who has had the pleasure of meeting Donna Compher over the past 28 years. We look forward to seeing everyone there.

Thank you for all of your years of service, Donna!
Filer Mutual would like to congratulate the 2016 scholarship winners.

Auguste Curtis - Awarded a $1000 scholarship
Abigail Kohntopp - Awarded a $1000 scholarship
Camronn Hale - Awarded a $1000 scholarship

We wish our graduates the best in all their future endeavors!
As a not for profit cooperative, Filer Mutual is owned by the members who use our services. When you pay your telephone/internet bill each month, you are building equity in your cooperative, based on your usage. This is referred to as a capital credits allocation. At the Board’s discretion and as the financial condition of the co-op allows, capital credits are periodically retired and returned to co-op member-owners. Each co-op member is assigned an individual capital credits account, separate from their billing account. Whenever funds are allocated to your capital credits account, your equity in the co-op increases.
We are pleased to announce that we will be returning patronage credits to our customers in the month of November, 2015. If the amount of your patronage credit is more than $5.00, you will receive a check, mailed to your address on record. If your patronage credit is less than $5.00, you will see the credit on this monthly billing statement. If you did not have service with us is 2014 or 1994, you will not receive a credit or a check.
The notice you received in September, 2015 is the notice of your share of the 2014 Allocation for Filer Mutual Telephone Company. The Board will determine the timing and amount of any retirement (check to you related to this or former allocations) when the company has sufficient funds to cut checks for those amounts that have not yet been retired.

Question: What is a cooperative?

Answer: Filer Mutual is a cooperative that you have a membership interest in. We are a business organization owned and operated by a group of individuals (our members) for your mutual benefit. We have a Board of Directors that provides the direction for management to meet the needs of you, our members.

Question: What is a margin?

Answer: A margin is the amount of money in excess of expenses that is allocated back to the membership based on patronage. Most businesses have net income from operations. We have margins that get allocated back to our members and the letter you received is your share of the 2014 margins that were allocated.

Question: What is patronage?

Answer: Patronage is the amount of the cooperative’s services the members have used. This amount is used to calculate how the margins are divided among the members if there are margins to be distributed to the members.

Question: What are capital credits?

Answer: Capital Credits are the amount of patronage margins retained by the cooperative to be retired at a future date. Each member has an amount that is credited to their account each year that the cooperative has a margin to allocate.

Question: When are capital credits retired and what does that mean?

Answer: Capital Credits are retired when the Board of Directors determines that it is in the best interest of the cooperative to do so. The Board of Directors has a responsibility to ensure the viability of the cooperative and make sure that the cooperative has enough reserves to meet future needs.

We hope that this will help you to understand the value of being a cooperative member. We are pleased to announce that we expect to retire a portion of the remaining capital credit balance later this year! Thank you for supporting us, your local telecommunications cooperative.
Dear Member,

Due to changes in Federal Communications Commission (FCC) regulations, Filer Mutual Telephone Company is raising Local Rates to maintain comparability of our Residential Local Service rate to federal rate floor calculations. This will allow Filer Mutual Telephone to keep pace with the changing regulatory environment. This will help us avoid potential future losses of Universal Service Fund support so that we can continue to upgrade your network with a fiber optic network, so federal funding is critical for us to be able to provide you with the services that you have come to expect from Filer Mutual Telephone Company.

The current Residential Local Service rate of $16.00 will be increasing to $21.00 as of July 1, 2015. This rate does not include any state for federal mandated taxes, fees, or surcharges. The last rate increase in Nevada was 8 years ago in 2007. As your local cooperative, we strive to maintain rates as low as possible, and we hope that you continue to support us moving forward.

If you have any questions regarding the rate increase do not hesitate to contact us at (775)755-2301.