Filer Mutual is a member – owned cooperative. We are a business organization owned and operated by a group of individuals (our members) for their mutual benefit. We have a Board of Directors that provides the direction for management to meet the needs of you, our members. As a not for profit cooperative, Filer Mutual is owned by the members who use our services. When you pay your telephone/internet bill each month, you are building equity in your cooperative, based on your usage. This is referred to as a capital credits allocation. At the Board’s discretion and as the financial condition of the co-op allows, capital credits are periodically retired and returned to co-op member-owners. Each co-op member is assigned an individual capital credits account, separate from their billing account. Whenever funds are allocated to your capital credits account, your equity in the co-op increases.
Capital Credits are retired when the Board of Directors determines that it is in the best interest of the cooperative to do so. The Board of Directors has a responsibility to ensure the viability of the cooperative and make sure that the cooperative has enough reserves to meet future needs.
We hope that this will help you to understand the value of being a cooperative member. Thank you for supporting us, your local telecommunications cooperative! Please call us if you have any questions, we are here for you!